Refund & Cancellation Policy
Simple cancellation, no hidden long-term commitment on monthly, and clear rules for the prepaid annual option.
1. Plan commitment and cancellation summary
| Plan | Commitment | What cancellation does |
|---|---|---|
| VALDICT+ Monthly | No minimum commitment beyond the current monthly billing period. | Stops the next monthly renewal. Paid access continues through the end of the current paid month. |
| VALDICT+ Annual | One prepaid annual term. | Stops the next annual renewal. Paid access continues through the end of the prepaid annual term. |
| 7-day free trial | No paid commitment if canceled before the trial converts. | Stops conversion to a paid subscription when canceled before the trial ends. |
2. Current beta pricing
Current beta pricing is $7.99 per month for VALDICT+ Monthly and $59.99 per year for VALDICT+ Annual, with a 7-day free trial when offered at checkout. The price and billing interval displayed at checkout control your purchase if pricing changes in the future.
3. Monthly plan
The monthly plan does not require a multi-month or annual commitment. Each paid month is a separate recurring billing period.
You may cancel at any time. Cancellation prevents the next monthly renewal, but it does not ordinarily reverse a monthly charge that has already been validly processed. Your VALDICT+ access continues through the end of the current paid month.
4. Annual plan
The annual plan is a discounted, prepaid purchase of one year of VALDICT+ access. Choosing annual therefore commits you to the prepaid annual term already purchased, subject to any refund rights required by applicable law.
You may cancel the annual subscription at any time to prevent the next annual renewal. Cancellation does not ordinarily shorten the current prepaid term; your VALDICT+ access continues through the end of that annual term.
5. Free trial
If a 7-day free trial is offered, you will not be charged the subscription fee at the start of the trial. Unless you cancel before the trial ends, the subscription automatically converts to the paid monthly or annual plan you selected at checkout.
If you cancel before the trial converts, no initial paid subscription charge should occur.
6. Automatic renewal
Monthly subscriptions renew monthly and annual subscriptions renew annually unless canceled before the applicable renewal date. The payment method on file may be charged automatically for each renewal plus applicable taxes.
7. How to cancel
You may cancel VALDICT+ through the billing-management portal available from your VALDICT account. During beta, if you cannot access the portal, contact support@valdict.com.
Cancellation takes effect for renewal purposes at the end of the current trial or paid billing period unless applicable law requires otherwise.
8. Permanent account deletion is different from cancellation
Canceling VALDICT+ and permanently deleting your VALDICT account are different actions. Ordinary subscription cancellation stops the next renewal and generally allows paid or trial access to continue through the applicable current period.
If you instead select Delete Account & Data in the app and complete the permanent-deletion confirmations, VALDICT attempts to cancel any active VALDICT+ subscription or trial immediately before deleting the account. If subscription cancellation cannot be completed, account deletion will not proceed.
Once permanent account deletion succeeds, access to the deleted account ends and any remaining paid or trial access may end immediately. Except where required by applicable law or where a verified billing error otherwise qualifies under this policy, permanent account deletion does not entitle you to a prorated refund for unused time in a monthly or annual billing period.
9. Refunds
Except where required by applicable law, payments already made are generally non-refundable and VALDICT does not provide prorated refunds for unused days, partial months, partial years, or remaining time in a paid billing period.
We will review refund requests involving duplicate charges, incorrect charges, a charge processed after a documented timely cancellation because of a system error, another verified billing error, or a circumstance where a refund is required by law.
A change of mind, forgetting to cancel before renewal, choosing not to use the service during part of a paid billing period, or voluntarily deleting an account with unused paid time does not ordinarily qualify for a refund.
10. How to request billing review
Email support@valdict.com using the email address associated with your VALDICT account and include enough information for us to identify the transaction. Do not send a full payment-card number by email.
11. Failed or disputed payments
If a payment fails, your subscription may be retried, limited, or canceled according to the payment provider's billing process. If you believe a charge is incorrect, contact VALDICT support promptly so we can investigate.
Nothing in this policy limits rights you may have with your bank, card issuer, payment provider, or under applicable consumer-protection law.
12. Price changes
VALDICT may change subscription pricing prospectively. If a price change will apply to an existing subscriber and applicable law requires advance notice, we will provide the required notice before the new price applies to a future renewal.
13. App-store purchases
If VALDICT is later offered through the Apple App Store, Google Play, or another marketplace and your subscription is purchased through that marketplace, billing, cancellation, and refund procedures may be governed by that marketplace's terms and systems. You may need to manage or request a refund directly through the marketplace.
14. Your legal rights
This policy does not limit any refund, cancellation, cooling-off, or consumer rights that cannot legally be waived under the laws applicable to you.
15. Related terms
This policy is part of the terms governing VALDICT+ and should be read together with the Terms of Use and Privacy Policy.
16. Contact
Billing, cancellation, and refund questions:
VALDICT
Nevada, United States